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Terms and Conditions

1. Introduction

Welcome to Kidomamma! These terms and conditions outline the rules and regulations for using our website and services. By accessing or using our platform, you agree to comply with these terms.

2. Products & Services

Kidomamma specializes in children's clothing and accessories. We strive to provide high-quality products, but availability may vary, and we reserve the right to update or discontinue items without prior notice.

3. Orders & Payments

  • All orders are subject to availability and confirmation.
  • We accept payments through secure payment gateways, including Razorpay.
  • Prices are inclusive of applicable taxes unless stated otherwise.
  • In case of payment failure, orders will not be processed.

4. Shipping & Delivery

  • We aim to deliver products within the 7 days for domestic orders, but delays may occur due to unforeseen circumstances.
  • Shipping charges, if applicable, will be displayed at checkout.
  • Customers are responsible for providing accurate shipping details.
  • We are currently shipping only in India.

5. Returns & Exchanges

  • We do not offer returns or exchanges due to hygiene reasons, except in cases of genuine damage or defective products.
  • Any such claims must be reported within 48 hours of delivery with valid proof (photos/videos).
  • Approved refunds will be processed within 5-7 business days.

6. Cancellations

  • Orders can only be canceled before they are dispatched. Once shipped, cancellations are not allowed.

7. Privacy Policy

  • We respect your privacy and ensure your personal data is securely stored.
  • Refer to our Privacy Policy for detailed information on how we handle user data.

8. Intellectual Property

  • All content on our website, including images, text, and designs, is the property of Kidomamma and cannot be used without permission.

9. Limitation of Liability

  • Kidomamma is not responsible for any indirect or consequential damages arising from the use of our products or services.

10. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services implies acceptance of the latest terms.

For any queries, contact us at:

📍 Address: 54/52 Ganga Das Chowk, Prayagraj

📞 Phone: 9554559532, +91 9919711757

📧 Email: info@kidomamma.com